Our Contact details:
Simply Digital Ltd
Nelson Park Industrial Estate
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
For orders that are being despatched from our warehouse, you can pay for your order using most major debit and credit cards using the PayPal payment system.
You don’t have to have a PayPal account to shop with us, simply select the option to pay with a debit or credit card.
All orders received on a working day before 2pm will be despatched the same day for next working day delivery. Any order received after 1pm or during weekend will be despatched next working day for dilivery the following working day.
We use Parcel Force and Royal Mail for our deliveries. You will receive an email with the consignment number by 6pm on the day of despatch. You will also receive any delivery updates directly from Parcel Force.
Some items cannot be sent via standard courier (any item over 3m in length), if your order contains any of these items we will contact you by phone to arrange a suitable delivery.
We offer tax free shipping to the following locations (20% tax will be deducted at checkout)
AFGHANISTAN ALBANIA ALGERIA AMERICAN SAMOA ANDORRA ANGOLA ANGUILLA ANTARCTICA ANTIGUA AND BARBUDA ARGENTINA ARMENIA ARUBA AUSTRALIA AZERBAIJAN BAHAMAS BAHRAIN BANGLADESH BARBADOS BELARUS BELIZE BENIN BERMUDA BHUTAN BOLIVIA BOSNIA AND HERZEGOVINA BOTSWANA BOUVET ISLAND BRAZIL BRITISH INDIAN OCEAN TERRITORY BRUNEI DARUSSALAM BURKINA FASO BURUNDI CAMBODIA CAMEROON CANADA CAPE VERDE CAYMAN ISLANDS CENTRAL AFRICAN REPUBLIC CEUTA CHAD CHILE CHINA CHRISTMAS ISLAND COCOS (KEELING) ISLANDS COLOMBIA COMOROS CONGO COOK ISLANDS COSTA RICA COTE D'IVOIRE CUBA DEMOCRATIC REPUBLIC OF CONGO DJIBOUTI DOMINICA DOMINICAN REPUBLIC ECUADOR EGYPT EL SALVADOR EQUATORIAL GUINEA ERITREA ETHIOPIA FALKLAND ISLANDS FAROE ISLANDS FIJI FRENCH POLYNESIA FRENCH SOUTHERN AND ANTARCTIC LANDS GABON GAMBIA GEORGIA GHANA GIBRALTAR GREENLAND GRENADA GUAM GUATEMALA GUINEA GUINEA-BISSAU GUYANA HAITI HEARD AND MC DONALD ISLANDS HONDURAS HONG KONG ICELAND INDIA INDONESIA IRAN IRAQ ISRAEL JAMAICA JAPAN JORDAN KAZAKHSTAN KENYA KIRIBATI KOREA, DEMOCRATIC PEOPLE'S REPUBLIC OF (NORTH) KOREA, REPUBLIC OF (SOUTH) KOSOVO* KUWAIT KYRGYZSTAN LAOS LEBANON LESOTHO LIBERIA LIBYA LIECHTENSTEIN MACAU MACEDONIA (THE FORMER YUGOSLAV REPUBLIC OF) MADAGASCAR MALAWI MALAYSIA MALDIVES MALI MARSHALL ISLANDS MAURITANIA MAURITIUS MAYOTTE MELILLA MEXICO MICRONESIA (FEDERATED STATES OF) MOLDOVA (THE REPUBLIC OF) MONGOLIA MONTENEGRO MONTSERRAT MOROCCO MOZAMBIQUE MYANMAR NAMIBIA NAURU NEPAL NETHERLANDS ANTILLES NEW CALEDONIA NEW ZEALAND NICARAGUA NIGER NIGERIA NIUE NORFOLK ISLAND NORTHERN MARIANA ISLANDS NORWAY PALESTINE** OMAN PAKISTAN PALAU PANAMA PAPUA NEW GUINEA PARAGUAY PERU PHILIPPINES PITCAIRN ISLANDS QATAR RUSSIAN FEDERATION RWANDA SAINT BARTHELEMY SAINT HELENA (INCL ASCENSION ISLAND AND TRISTAN DE CUNHA) SAINT KITTS AND NEVIS SAINT LUCIA SAINT PIERRE AND MIQUELON SAINT VINCENT AND THE GRENADINES SAMOA SAN MARINO SAO TOME AND PRINCIPE SAUDI ARABIA SENEGAL SERBIA SEYCHELLES SIERRA LEONE SINGAPORE SOLOMON ISLANDS SOMALIA SOUTH AFRICA SOUTH GEORGIA AND THE SOUTH SANDWICH ISLANDS SOUTH SUDAN SRI LANKA SUDAN SURINAME SWAZILAND SWITZERLAND SYRIA TAIWAN TAJIKISTAN TANZANIA THAILAND TIMOR LESTE TOGO TOKELAU TONGA TRINIDAD AND TOBAGO TUNISIA TURKEY TURKMENISTAN TURKS AND CAICOS ISLANDS TUVALU UGANDA UKRAINE UNITED ARAB EMIRATES UNITED STATES UNITED STATES MINOR OUTLYING ISLANDS URUGUAY UZBEKISTAN VANUATU VATICAN CITY STATE (HOLY SEE) VENEZUELA VIETNAM VIRGIN ISLANDS (BRITISH) VIRGIN ISLANDS (U.S.) WALLIS AND FUTUNA ISLANDS YEMEN ZAMBIA ZIMBABWE
We deliver your order right away. We will normally send your order to you in 2 business days.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Orders are subject to VAT @ 20%
Provided your purchase remains unused and ‘as new’ we will accept the product back for a full refund up to 14 days after purchase without question. This refund does not extend to the cost of delivery or return and your product will need to be inspected before reimbursement.
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0191-273-6784 (International +44 0191-273-6784) or fax us on 0191-273-4474 or write to us at the address above
If you are not entirely satisfied with your purchase, we’re here to help.
You have 28 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.
If you receive a refund, the cost of the initial shipping will be deducted from your refund.
If you have any questions on how to return your item to us please contact us
Simply Digital Ltd
Nelson Park Industrial Estate
Tel: 0191 2736784
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm